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The shipping and processing times depend on the items you're ordering. The status of each product (backordered, made to order or in stock) is indicated on each individual product page.
Backordered: we don’t have it on hand yet but it’s coming soon! You can still purchase it in this state, be sure to note the estimated shipping date.
Made to order: our jeweler needs to craft the piece for you once you order, it can take a bit more time to receive this type of product. Be sure to note the estimated shipping date on the product page so you can plan accordingly.
In stock: it’s in our facilities and ready for a new home! Shipping timelines are usually within 3 business days from today's date, but be sure to note the estimated shipping date on each individual product page. You'll see it above the "Add to Bag" button.
If you're ordering multiple pieces and the status and shipping date of each are different, the order may be split in two or it may ship on the latest date. Use this rule to determine your shipping date: if the difference between the dates is more than 8 business days, the order will be split in two. If the difference is less than 8 business days, it will be shipped together once all items are available (on the latest shipping date). Keep in mind that only orders shipping within Canada or the US are eligible for split shipments.
Backordered: we don’t have it on hand yet but it’s coming soon! You can still purchase it in this state, be sure to note the estimated shipping date.
Made to order: our jeweler needs to craft the piece for you once you order, it can take a bit more time to receive this type of product. Be sure to note the estimated shipping date on the product page so you can plan accordingly.
In stock: it’s in our facilities and ready for a new home! Shipping timelines are usually within 3 business days from today's date, but be sure to note the estimated shipping date on each individual product page. You'll see it above the "Add to Bag" button.
If you're ordering multiple pieces and the status and shipping date of each are different, the order may be split in two or it may ship on the latest date. Use this rule to determine your shipping date: if the difference between the dates is more than 8 business days, the order will be split in two. If the difference is less than 8 business days, it will be shipped together once all items are available (on the latest shipping date). Keep in mind that only orders shipping within Canada or the US are eligible for split shipments.
